Communication Preferences
Choose how you want to receive scheduling, alerts, and important updates
SMS • WhatsApp • Email - Your Communication, Your Way
Stay Connected on Your Terms
OSES offers flexible multi-channel communication to keep you informed about shift schedules, job assignments, security alerts, and service updates. Choose one or all three channels based on your preferences.
Scheduling & Staff Notifications
Security officers and staff can receive instant notifications for:
- Shift Schedules: Daily, weekly, and monthly assignment updates
- Job Assignments: New security job details, locations, and requirements
- Schedule Changes: Last-minute adjustments and emergency coverage requests
- Event Updates: Pre-event briefings and operational changes
- Time-Sensitive Alerts: Critical security updates and emergency responses
Choose Your Communication Channels
SMS Text Messages
Fast, reliable text notifications
Best For:
- ✓Urgent shift changes
- ✓Emergency alerts
- ✓Quick confirmations
- ✓No internet required
Opt-In Number:
(877) 939-3002
Text START to opt-in
WhatsApp Business
Scheduling with images & documents
Best For:
- ✓Detailed schedules with maps
- ✓Photo/document sharing
- ✓Two-way communication
- ✓Read receipts & delivery status
WhatsApp Number:
(877) 939-3002
Save & message to opt-in
Email Notifications
Comprehensive schedule details
Best For:
- ✓Weekly schedule summaries
- ✓Detailed job instructions
- ✓Policy updates & training
- ✓Archive & search history
What You'll Receive
Message Types
- Scheduling:Shift assignments, job details, time/location updates
- Reminders:Upcoming shifts, pre-event briefings, check-in alerts
- Urgent Alerts:Emergency coverage, critical security updates
- Administrative:Payroll, training, policy updates, account notifications
Message Frequency
- SMS:Avg 2-5 messages/week (urgent updates only)
- WhatsApp:Avg 3-10 messages/week (schedules + documents)
- Email:Daily summaries or as-needed for detailed info
- Peak Times:Frequency increases during major events or high-activity periods
Important: Your Consent Matters
SMS & WhatsApp: By opting in, you consent to receive automated text messages from OSES Management Group at the phone number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of employment or service. You can opt out at any time by texting STOP.
Email: Email notifications are automatically enabled for all staff and can be managed through your client portal. You can unsubscribe from non-essential emails at any time using the unsubscribe link in each message.
For complete details, please review our SMS Consent Policy, Privacy Policy, and Terms of Service.
How to Opt In
📱 SMS Text Messages
Text START or YES to (877) 939-3002
Save (877) 939-3002 and send "START" via WhatsApp, or click here
Automatically enabled - manage preferences in Client Portal
🖥️ Client Portal
Log in and enable all channels in Communication Settings
How to Opt Out
📱 SMS Text Messages
Reply STOP to any message from (877) 939-3002
Send "STOP" via WhatsApp or block the number
Use unsubscribe links in emails or adjust settings in portal
📞 Contact Support
Call (877) 939-3002 or email [email protected]
⚠️ Note: Opting out may delay important scheduling updates. Essential emergency notifications may still be sent via alternative methods.
Your Privacy & Security
🔒 Data Protection
Your phone number and communication preferences are encrypted and stored securely. We never sell or share your contact information with third parties for marketing purposes.
✅ TCPA Compliance
All SMS and WhatsApp communications comply with the Telephone Consumer Protection Act (TCPA) and require your express written consent before messages are sent.
🌐 WhatsApp Business
WhatsApp Business API ensures end-to-end encryption for all messages. Your communications with OSES are private and secure, protected by WhatsApp's enterprise-grade security.
⏱️ Message Retention
Scheduling messages are retained for 90 days for operational purposes. You can request deletion of your message history at any time by contacting support.
Ready to Stay Connected?
Choose your preferred communication channels and never miss an important update
Questions? Call us at (877) 939-3002 or email [email protected]