Licensing, Insurance & Operational Standards
At OSES, we believe trust is earned through transparency. Here's everything you need to know about our credentials, standards, and commitment to excellence.
State Licensing
OSES Management Group is fully licensed by the State of Florida Department of Agriculture and Consumer Services as a Class B Security Agency. This license authorizes us to provide armed and unarmed security guard services throughout the state of Florida.
- Class B Security Agency License (Florida)
- All officers hold valid Class D Security Officer licenses
- Armed officers hold Class G Statewide Firearm licenses
- Licenses verified annually and kept current
Florida Licensing Requirements
The State of Florida requires security agencies and officers to meet strict licensing requirements including:
- • Background investigation
- • Fingerprint submission to FDLE/FBI
- • 40-hour Class D training course
- • Additional 28-hour Class G firearms training for armed officers
- • Ongoing continuing education requirements
Insurance Coverage
We maintain comprehensive insurance coverage to protect our clients, our officers, and our operations.
General Liability
Comprehensive general liability insurance protects against third-party claims for bodily injury, property damage, and personal injury occurring during our operations.
Workers' Compensation
Full workers' compensation coverage for all OSES employees, ensuring our officers are protected while on assignment at your location.
Professional Liability
Errors & omissions coverage protecting against claims arising from professional services, advice, or actions taken by our security personnel.
Certificate of Insurance: We provide Certificates of Insurance (COI) to all clients upon request. Additional insured endorsements available for contract requirements.
Hiring & Background Checks
Pre-Employment Screening
Every OSES employee undergoes comprehensive pre-employment screening before they can represent our company:
- State and federal criminal background check
- FDLE/FBI fingerprint submission and clearance
- Employment verification and reference checks
- Drug screening (pre-employment and random)
- Social Security verification
- E-Verify employment authorization
Ongoing Monitoring
Background screening doesn't stop at hiring. We maintain continuous monitoring and periodic re-verification:
- Annual background check re-verification
- Random drug testing program
- License status verification
- Performance reviews and evaluations
Training Standards
All OSES security officers complete comprehensive training that exceeds Florida state requirements. Our training program ensures every officer is prepared for the specific challenges of their assignment.
State-Mandated Training
- • 40-hour Class D Security Officer course
- • Legal powers and limitations
- • Emergency procedures
- • Report writing
De-escalation & Communication
- • Verbal de-escalation techniques
- • Conflict resolution
- • Professional communication
- • Customer service excellence
Emergency Response
- • Active threat response
- • Evacuation procedures
- • First aid and CPR/AED
- • Medical emergency coordination
Site-Specific Training
- • Client policies and procedures
- • Access control systems
- • Post orders and protocols
- • Location-specific hazards
Technology & Reporting
- • Digital reporting systems
- • Radio communications
- • GPS and check-in procedures
- • Incident documentation
Armed Officer Training
- • 28-hour Class G firearms course
- • Weapons handling and safety
- • Use of force continuum
- • Annual re-qualification
Uniform & Professionalism
First impressions matter. All OSES officers maintain strict standards of professional appearance and conduct that reflect positively on our clients.
- Clean, professional OSES-branded uniforms
- Proper grooming standards enforced
- Visible identification and credentials
- Courteous, customer-focused demeanor
- Zero tolerance for unprofessional conduct
Code of Conduct
Every OSES officer agrees to our code of conduct including:
- • Punctuality and reliability
- • Respectful treatment of all individuals
- • Maintaining confidentiality
- • Prohibition of substance use on duty
- • Proper use of force protocols
- • Accurate and timely reporting
- • Compliance with client policies
Incident Reporting
Thorough documentation is essential for liability protection and operational improvement.
- Digital incident reporting with timestamps
- Photo and video documentation capability
- Real-time notification to supervisors
- Daily activity reports provided to clients
- Secure record retention per legal requirements
Supervisor Oversight
Every OSES deployment includes layers of supervision to ensure quality and accountability.
- Field supervisors conduct regular site visits
- GPS tracking and electronic check-ins
- 24/7 command center support
- Direct supervisor contact for all officers
- Performance monitoring and quality assurance
Service Area Coverage
OSES provides security services throughout South Florida with the ability to deploy rapidly across our coverage area.
Miami-Dade County
Miami, Miami Beach, Coral Gables, Doral, Hialeah, Kendall, Homestead
Broward County
Fort Lauderdale, Hollywood, Pembroke Pines, Miramar, Coral Springs, Plantation
Palm Beach County
West Palm Beach, Boca Raton, Delray Beach, Palm Beach Gardens, Jupiter
Expanding throughout Florida. Contact us for availability in other areas.
Ready to Work with a Trusted Security Partner?
Experience the OSES difference. Licensed, insured, and committed to excellence in every assignment.